We keep your data safe. Here you can read about the information we collect, how we treat the information, what we do with it, who has access to it and how to contact us about cookies and data privacy.
The collection of personal customer information on GeoBoxers.com takes place within the framework of existing legislation and EU General Data Protection Regulation (GDPR) legislation.
IP addresses and data are automatically detected, when you move between different pages and services on the website. If you sign up for our newsletter, this is recorded too. In this context we use various analysis tools and plugins such as Google Analytics and SendIn Blue. Google Analytics assist us in collecting statistics on the use of GeoBoxers.com to create a better experience for you. SendInBlue helps us manage newsletter subscriptions and make sure, that you can always opt-out.
How do we collect data?
GeoBoxers collect information from users by five sources:
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By cookies when you visit our websites; e.g. IP address, country, viewed pages, viewed categories, viewed brands, interaction/clicks and searches.
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By purchases when you order a WorldBloxer Minecaft map: your name, e-mail address, nationality, coordinates of the ordered map and design options are registered. Payments are carried out by PayPal (check out how they handle data privacy, GDPR etc. here: https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security).
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By user behaviour and engagement in the sent newsletters (e-mails); e.g. open rate and click rate. If you submit a question or comment via the contact form we keep keep it for customer service purposes, but we do not use the information submitted through the contact form for marketing purposes.
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By users supplying information themselves: when subscribing to our newsletter (check out how SendInBlue handles data privacy: https://www.sendinblue.com/blog/privacypolicy/).
Why do we collect data?
The purposes of collecting the information are:
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Obligations. To fulfil our obligations to you as a customer. WorldBloxer Minecraft maps are created on-demand. We need your e-mail address to send you a download-link for your purchased map, and we need to store information about your choice of biome, building design etc. to be able to regenerate your map in case of an unforeseen system breakdown.
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Marketing. To display information, inspiration, product offers/services and personal recommendations in newsletters sent via e-mail.
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Customer experience. To improve the customer experience interacting with GeoBoxers such as development of new features, services and products. This also include to administrate, protect, operate and maintain our websites, system administration and security and to comply aggregated statistics about the site usage, purchases and to improve understanding of our customers preferences.
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Fraud & risk. To prevent fraud and do risk assessment.
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Legislation. To meet existing legislation we store information about every purchase together with the following personal information: Name, e-mail address and nationality.
Who will process your data?
Your personal data is processed by personnel duly authorised by GeoBoxers.
How long do we keep your data?
We keep your personal data for a limited period of time depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the processing purpose: for example, the data collected during the purchase of WorldBloxer maps is processed until the conclusion of all administrative and accounting formalities and are therefore stored in accordance with local tax legislation. If you have only subscribed to our newsletter, your e-mail address is stored until you ask us to stop sending the newsletter. If you have submitted a question or comment via our contact form, we will keep it for three months or until our correspondence with you has ended.
What are your rights?
Depending on the specific processing, you may at any time: revoke your consent to the processing, know which of your personal data we have stored, how we got it and how it is used, request an update, correction or integration and in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose their processing. If you wish, you can request to receive your personal data in possession of GeoBoxers in a format readable by electronic devices. Requests regarding your personal data can be send to privacy@geoboxers.com.
How to get in touch?
If you have any questions regarding this privacy notice, please write to info@geoboxers.com.
Looking for our WorldBloxer Terms and Conditions?
Find them here: https://geoboxers.com/worldbloxer/terms-and-conditions/
